We lived for 1.5 years (from December 2013 to mid 2015) at the Royal Arsenal Residential and had a great time. The apartment was really nice with lots of character, equipped with high spec furniture and was well taken care of. Being located right next to the Thames makes the area unique and also Woolwich has all amenities you need. Four transportation alternatives (train, DLR, river boat and busses) provide easy access to the city centre. Once the cross rail is finished the commute between Woolwich Arsenal and central London will be even faster. The letting agency team was very professional, polite, responsive and from the beginning we were treated respectfully. Particularly Reily Giddons was very helpful and quick with all inquiries we had during our stay and kept us up to date. He was always very keen to help and worked with us around our schedule if we needed anything. Additionally, he took care of contacting the council and the utility companies when we moved in and out. We also meet Denna Henderson during our first visit and her enthusiasm about the residence was totally justified. During the last three weeks of our tenancy, she notified us about upcoming viewings and was flexible if we had to rearrange the appointment. Furthermore her weekly news letter was a nice extra to be up to date on what is going on around us. Keely Patey always gave us at least one week notice when the next inspection was due and would arrange with us if we wanted to be around. The 24 hr concierge service provides an extra convenience. A big big thank you to the Royal Arsenal Residential team! We absolutely recommend moving to Royal Arsenal Residential.