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by HNewman (Tenant) 22 August 2017
I've rented a property from them for 2 years. I can say I'm very satisfied with their service. They are always quick to respond to any queries or problems with the flat and they help me set up everything when i moved in and out, all went very smoothly. Would highly recommend.
Just what you want in an estate agent
by Jack Collings (Tenant) 19 August 2017
Having spent 2 years great years in Woolwich I can highly recommend Royal Arsenal Residential. They offer great service (without being at all intrusive), are always contactable and genuinely seem to care about what they do.
A special thanks to Reily and Denna who made my stay very hassle free!
Thanks for helping me to get my 1st flat in London
by AngeloMFigueiredo (Tenant) 11 November 2016
Very nice and friendly team who help me to find my first flat in London with a stunning view over the Thames & the City. The area/premises are fantastic and all very clean!
Excellent service. Best property agency from my ex
by V.R. (Tenant) 19 October 2016
I rented a flat with Royal Arsenal Residential. Everything was just perfect, from start to final check-out and releasing security deposit. Thank you guys. Highly recommend.
by SN (Vendor) 19 August 2016
Right from the time of our first inquiry, we felt we were dealing with a knowledgeable team and did not receive the sales flannel we had received from other agents. Having been put through two months of hell with the housing association Keith reassured us that he would guide us through the process in helping us selling our property. He was true to his word and went above and beyond at every opportunity to help us, the service delivered was nothing short of exceptional. His communication was excellent, always responding quickly to any queries and requests for assistance and he made the whole process as smooth as it possibly could be. I would not hesitate in recommending Keith's services, Thank you again.
The only agents to condsider in SE18
by JBloom (Tenant) 30 November 2015
I rented a flat with Royal Arsenal Residential. From start to finish - even down to the exit cleaning - it was a smooth, pleasant and transparent experience. Royal Arsenal Residential has put a great team together. In particular, a big thanks to Denna and Reily. Denna did everythng she could to ensure the whole process ran as smoothly as possible, working working late to show the apartment and always being just a quick message away, to Reily ensuring that all maintenance and management of the apartment was trouble free and relaxed. I would heartily recommend Royal Arsenal Residentialt to all.
Great location and service!
by Raiza (Tenant) 24 September 2015
Royal Arsenal Residential, especially Reilly Giddons and Denna Henderson, were the best estate agents we have ever had to deal with. Unlike most other agents, RAR's professional courtesy and due care to tenants are maintained even after the property let is agreed. All our concerns and issues were dealt with in a professional and timely manner. There have been various instances where Reily has gone out of his way to solve these issues. They are also extremely organised and even helped us set up and close utility bills, council tax etc. Absolutely recommended!
Great place to live in London. ABSOLUTELY RECOMMENDED
by Abel and Stefanie (Tenant) 13 July 2015
We lived for 1.5 years (from December 2013 to mid 2015) at the Royal Arsenal Residential and had a great time. The apartment was really nice with lots of character, equipped with high spec furniture and was well taken care of. Being located right next to the Thames makes the area unique and also Woolwich has all amenities you need. Four transportation alternatives (train, DLR, river boat and busses) provide easy access to the city centre. Once the cross rail is finished the commute between Woolwich Arsenal and central London will be even faster. The letting agency team was very professional, polite, responsive and from the beginning we were treated respectfully. Particularly Reily Giddons was very helpful and quick with all inquiries we had during our stay and kept us up to date. He was always very keen to help and worked with us around our schedule if we needed anything. Additionally, he took care of contacting the council and the utility companies when we moved in and out. We also meet Denna Henderson during our first visit and her enthusiasm about the residence was totally justified. During the last three weeks of our tenancy, she notified us about upcoming viewings and was flexible if we had to rearrange the appointment. Furthermore her weekly news letter was a nice extra to be up to date on what is going on around us. Keely Patey always gave us at least one week notice when the next inspection was due and would arrange with us if we wanted to be around. The 24 hr concierge service provides an extra convenience. A big big thank you to the Royal Arsenal Residential team! We absolutely recommend moving to Royal Arsenal Residential.
Professional and caring service
by B J (Buyer) 22 June 2015
Keith offered a service that went beyond introducing a property. We felt looked after throughout the process. You can tell he is part of the Woolwich Arsenal " package". Great area to move to especially when introduced to it with such enthusiasm and professionalism. Thank you